Khurshid Alam Founder & CEO Bigtruck

Bigtruck – Empowering and Enabling Technology

Bigtruck’s smart mobile-based solution is asset-light and technology-driven. They have built a robust solution that helps cargo owners streamline operations, choose bids directly, have access to real-time information about the truck & driver and track the vehicle while in transit. All these data and information will lead to a reduction of cost, better delivery management of the shipment and better customer experience and trust.

Mr. Khurshid Alam Founder and CEO and his talented team at Bigtruck are making hard and smart efforts to transform the logistics industry with the latest technologies.

The solutions provide a great opportunity for truck owners to find unlimited business opportunities for cargo shipping and they will even have the option to bid for them. Truck owners leverage the information by tracking the vehicle that is in transit and the availability for its next load. With the help of route optimization and planning, he will be able to reduce diesel costs considerably, thereby increasing the number of trips and they will be able to meet their EMI payment on vehicles and thereby increase revenue.

They have also addressed the age-old problems of truck drivers, by enabling them with a smart way to drive the cargo loaded truck with route navigation and tons of information that is available through Bigtruck driver app. It helps them to get better with respect to their service levels, turnaround time and predictability.

Bigtruck model is not hovering around the interests of any one stakeholder. They are driver-centric, cargo owner-centric and they are not pushing away the brokers or any of the stakeholders from the ecosystem of Transportation in any form. Bigtruck is trying to solve the whole problem of drivers’ socio-economic conditions and interconnect cargo owner, truck owner & truck driver on one single platform to enable the hassle-free process of cargo shipment which is the core objective of this model.

At Bigtruck, the entire company, technology, and team are designed to provide the best quality service to the any-sized company. It aims at addressing all stakeholders of the cargo industry and provides end to end solutions via revolutionizing the existing trucking industry. They are leveraging technology to bridge gaps and address deficiencies in the existing legacy trucking industry.

Bigtruck model is not hovering around the interests of any one stakeholder.

The exclusivity of the Bigtruck platform is that it is all-inclusive for Cargo owners, Truck owners, and Transporters thereby bringing all of them onto the same platform. The application aims at providing and matching cargo owners with transporters and truck owners so as to minimize dead travel time and reduce transportation costs utilizing proximity parameters and online bidding process. Features like Live Tracking with their in-house tracking process, Easy Payments, reviewing documents before even hiring a truck, generating e way bill with their in-house software, e-POD helps us to not only reduce the TAT for any transaction but also improve the efficiency and effectiveness of the entire logistics process.

The Initial Hurdles

Bigtruck is set to solve the problem of seamless logistics execution as the logistics industry is the most fragmented industry in India. Even if every aspect has been digitized in our digital India as of today, still doing it for truckers and cargo owners was a big challenge. Understanding the market fit was another challenge. No doubt the logistics industry is a huge market in itself but translating and converting their process into the platform was a major shift and transition from how they have been doing it traditionally all these years.

Technology adoption was another challenge. It is not like it is being done in the US so why can’t we replicate the same model in India. In developed countries like the US or China, most of the drivers have smartphones but in India, we are still in the process of being technology-friendly. So, technology adoption is definitely a big challenge in the logistics space.

Another challenge for Bigtruck was to convince the truck owners and drivers that it will improve their efficiency. By combining effectiveness and efficiency, their products and services can help truck owners and drivers provide better services faster and with fewer resources. Building trust and credibility and making customers use their platform to get them started were Bigtruck’s initial challenges.

And then growth started…

Bigtruck has developed a product that can be used for all stakeholders in the logistics space. They understand that technology adoption is a major challenge so they have developed a simple and easy to use the app for truck drivers in India, by knowing that they are not very literate, but can still accept orders and easily navigate to their destination using Maps.

The app is useful for not only the truck drivers but also the cargo owners, truck owners and the brokers who have been the pillar in the logistics industry for all these years.

By using the Bigtruck app, the truck driver-partners have realized that it has empowered them with technical know-how which has helped them to find 25% to 30% more work orders which used to be a struggle before they used Bigtruck’s app. The positive feedback and realization of their objectives have helped Bigtruck to work and invest in products and technology to make it better and better.

The Bigtruck is positive that with another year’s worth of data with the company they will be able to fight the short-term price variability, have healthier and stable pricing and better matchmaking algorithms will help them provide better services using predictive analytics.

Taking innovation to the table

Bigtruck’s USP lies in its excellent services, value for money features and transparency. With ever-changing dynamics in the logistics industry, it’s their features that help translating their motto of providing a great service to their valuable customers.

The exclusivity of the Bigtruck platform is that it is all-inclusive for Cargo owners, Truck owners, and Transporters thereby bringing all of them onto the same platform. The application aims at providing and matching cargo owners with transporters and truck owners so as to minimize dead travel time and reduce transportation costs utilizing proximity parameters and online bidding process. Features like Live Tracking with their in-house tracking process, Easy Payments, reviewing documents before even hiring a truck, generating e way bill with their in-house software, e-POD helps to not only reduce the TAT for any transaction but also improve the efficiency and effectiveness of the entire logistics process.

Words from the Founder & CEO

Mr. Khurshid Alam is an entrepreneur and co-founder of Rumztech which he and his wife, Waheeda Khan started together and now Rumztech is running successfully & growing 20% YOY. He has a Master’s degree in Physics & an MBA in Marketing & Finance. Before becoming an entrepreneur he worked at some of the top-notch Indian banks.

Are you practical, normal or an outlier, is defined by your dreams and choices you make.

Khurshid Alam, CEO – Big Truck

Addressing to young entrepreneurs he says, Are you practical, normal or an outlier, is defined by your dreams and choices you make. You can end up having an inspirational story by pursuing your dream and following your heart or live a normal comfortable life. So, how to bust the biggest fear that is inside all of us. Not being in the rat race is a conscious choice. It takes hard work and relentlessness and to escape the rat race you have to put in the hours outside of the rat race to make it happen. Whatever the reason, it’s this deciding factor that finally drives you to make that leap of faith.

I have a simple mantra to cope with this mindset. I don’t try to deviate or hide from my inner voice which has a simple desire of addressing real-world issues. Each day I have tried to work on some of the key mindsets that have helped me overcome the obstacles in my entrepreneurial journey.

*Being myself and recognizing my own value

*Discipline of Reading

*Overcome fear of failure

*Defining and redefining success for myself

Bigtruck is establishing itself as a leader in setting industry standards and being a pioneer in adopting best practices in logistics and transportation. Their constant innovation-based approach along with the adoption of emerging technologies within a robust framework of foot soldiers on ground lends us an explicit advantage within the industry. It is evident that in the next ten years, the trucking industry will be further revolutionized with the integration of technology in existing legacy systems. With each activity leaving behind a digital footprint, supply chains will be more reliable, efficient and cost-effective and Bigtruck will act as spearhead and be at the forefront of it all.


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